pssst... Option for LOCAL PICKUP at checkout
pssst... Option for LOCAL PICKUP at checkout
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FAQs

Microwave and Dishwasher?

All the pottery sold by Sweet Earth Ceramics is dishwasher and microwave safe, unless otherwise indicated. However, hand washing will prolong the life of any ceramics. Be aware of thermal shock when putting ceramics into the oven or microwave, or into the freezer.

Thermal Shock?

To avoid thermal shock, avoid sudden dramatic temperature changes. As with all ceramics, avoid thermal shock by not exposing your pottery to rapid temperature changes. Never put a plate from the fridge into the oven or microwave, never put a hot dish into a sink of cold water or the freezer.

Shipping Costs?

Shipping is charged based on an 8" by 8" box. If your order is significantly smaller or bigger than this, I may be in touch with you to either refund shipping costs, or let you know about extra shipping costs.

Shipping Times?

I'm a one-woman show, so please allow me 1-3 days to pack up your order and bring it to the post office. I will always try to be as quick as possible! : )

Local Pick Up?

If you select 'Local Pick Up' as your shipping option, I will be in contact about a date and time for you to come pick up your item(s).

Local Delivery?

For a $10 fee, you can have your items delivered! I will be in contact after your order to set up a date and time for delivery options.

Made to Order/Commissions?

At this time I am not taking commissions, however please reach out and let me know what you would like to see in the shop updates!

Sustainability and Packaging?

I prioritize re-using where possible (any plastic such as bubble wrap/packing peanuts etc used in my shipments are being reused and are never bought new). On that note- if you live in Thunder Bay, and have used packaging items such as bubble wrap that you would like to donate, I would gladly accept!

Otherwise, I pack with paper, and am investigating further sustainable packaging solutions for 2020.

Giving Back?

This year, I am donating 10% of my monthly shop update sales to positive action and charity groups. Each month, I will announce where the donation is going when I announce my shop update date.